For team-managed project:
Go into Jira and find <TestVia> in your <APPS> list, after this you can see the <Create New Issue Type> page.
Click [Add issue types] link, then you will be lead to <Issue Types> page
Click [+Add issue type] button in the left side bar, a Create issue type window popup.
3 new Issue types needed, please enter the Name exactly be:
TestVia-Case
TestVia-Run
TestVia-Milestone
Click Create in the popup window for each issue type.
After creating the 3 issue types, back to TestVia. Click Refresh and Click [Launch], you will access TestVia.